&me is moving to Moneyfarm and becoming fully part of the brand. From 12 July 2024, the &me app will no longer be available, and all active &me accounts, portfolios, and investments will be securely migrated to Moneyfarm. This decision was made following an in-depth review to ensure the best possible service and experience for &me customers.

With the move to Moneyfarm, you’ll have access to a greater range of investment solutions to choose from and you’ll benefit from a lower minimum monthly contribution. You’ll also be using the Moneyfarm app instead of &me, with new login details and contact information. Please note that Moneyfarm’s investment experts will be managing the allocation of your portfolios from 12 July 2024.

Your account management, regular communications from Moneyfarm, access to investment consultants, payment methods (including regular contributions and Direct Debit mandates), withdrawal process, investor profile, self-service features, and statement frequency will all remain the same.

Moneyfarm will not increase your overall charges following the transfer of your &me investment product to the Moneyfarm app. If you currently invest in the &me Targeted portfolios, you’ll actually pay less overall.

Moneyfarm offers a wide range of investment solutions, including the option to build your own portfolio. This move presents an opportunity for you to benefit from more choice in how you invest your money. You can find more information about Moneyfarm’s investment products on their website.

Your investor profile will be securely moved over to Moneyfarm, and you’ll be matched with the closest corresponding Moneyfarm portfolio. You will have the option to change your portfolio after the transfer is complete. We’ll provide more information on the specific timeline and steps involved in the coming weeks.

If you have a recurring Direct Debit agreements into your pension, this will be moved across automatically. For GIA and ISA accounts, you’ll need to set up a new Direct Debit mandate with Moneyfarm.

If you signed up with a promotion code which has a lock-in period, you can withdraw your investments and cash back without penalty.

Your ISA and Junior ISA investments will be transferred to the corresponding Moneyfarm products. The transfer will not affect your ISA or Junior ISA allowances.

Moneyfarm will use your existing investor profile and risk preferences to match you with the most appropriate Moneyfarm portfolio. Once the transfer is complete, you’ll have the option to adjust your portfolio if desired.

If you have a Self-Invested Personal Pension (SIPP) with &me, it will be transferred to Moneyfarm’s pension product. More information on the specific details of this transfer will be provided in the coming weeks.

If you don’t want to invest with Moneyfarm, you have the option to transfer your investments to another provider or withdraw your money from &me. If you do not request the transfer before the migration date, your account will be moved to Moneyfarm as of 12 July 2024.

Yes, you can continue to manage your &me account as usual until the transfer date.

We will continue to provide updates and important information about the transfer process via email and the &me app. Please keep an eye out for these communications to ensure a smooth transition.

If you change your mind after the transfer to Moneyfarm, you’ll have the option to transfer your investments to another provider or withdraw your money, subject to Moneyfarm’s Terms and Conditions.

Yes, your money will continue to be protected under the Financial Services Compensation Scheme (FSCS) at Moneyfarm. Please refer to Moneyfarm’s Terms and Conditions for more information on how they safeguard your money.